Hire Ed, a Professional Resume Writer, to Get Results
I’m Ed Bagley

I can help you. I have options. As a professional resume writer, my professional resume service will present you at a higher level, opening the door for more responsibility, more income, more benefits, more success, and a much brighter future. My resume writing services have generated proven success in the marketplace, and garnered Google Reviews.

Online Hiring – People Skills Are the Most Important Trait You Have to Present in Selling Yourself at an Interview (Part 2 of a 4-Part Series)

(Ed’s Note: This is Part 2 of a 4-Part Series.)

Copyright © 2007 Ed Bagley

As one who has spent 33+ years in the high end of the resume writing business crafting 6,000+ hard copy resumes for executives and professionals making $60,000 to $500,000 a year, this is not my experience of how things get done in the hiring process.

For one thing, the more responsibility and more income the position generates the greater the likelihood that a hard copy resume and cover letter will be requested in the hiring process. Company officers higher up in the food chain than human resource types want more rather than less information on which to make a more intelligent hiring decision.

High level corporate officers would also like to view the writing skills of the applicant. They are well aware of the fact that the potential corporate-level hire probably had a pro write his or her resume.

They also understand that the client had to provide information for the process and this is one indicator of how well they present themselves professionally, and how well they can transmit pertinent information about themselves.

They are interested in the cover letter which, I might add, most online application forms and even resume posting opportunities many times do not address.

This is important because there is one thing that can be done by a pro in a cover letter than cannot be done by a writer in a resume, no matter how good of a resume the writer creates.

Pay attention because this important: You can demonstrate people skills in the cover letter and you cannot do so professionally in the resume product.

So what is the big deal about demonstrating people skills? Only this: people skills are the most important trait you have to present in selling yourself at an interview.

People skills are more important than education, training, experience, intelligence, talent and knowledge.

Do not misunderstand what I am saying here.

I am not saying that education, training, experience, intelligence, talent and knowledge are not important in the hiring process. I am saying that people skills are even more important.

The human process of “people contact” (my quotes) forms your attitudes about everything, and your attitude drives your personality. Show me someone with a good attitude, and I will show you someone with a good personality. Show me someone with a bad attitude, and I will show you someone with a bad personality.

If you do not think so and are content to remain ignorant, then explain to me how a high school dropout who lacks subject-verb agreement in his or her conversation can earn more than $1 million a year in sales.

Companies hire high school dropouts in sales even though the description for the job requires a high school or college degree, and proven experience selling in the field.

Why? Simple, do you know how many people can sell effectively? Less than 5% on anyone’s best day. When business employers realistically require education as a component in hiring they severely limit their ability to find people to generate sales to keep them in business.

Do people who believe this tripe being peddled about online hiring even realize that less than 5% of the employees in our economy are in professional sales, and that it is this same 5% of people who create the jobs for the other 95% in our economy?

Even Diane Stafford would be unnecessary as a journalist at The Kansas City Star if someone in their advertising department did not sell enough advertising to cover the newspaper’s overhead that includes her salary. She produces nothing and sells nothing and is irrelevant without ad sales to support her very existence.

Now some smarty is going to say that Diane Stafford is such a great writer than her writing will help The Kansas City Star draw readers for its ads. Fair enough, but if that point has any legs to stand up then take the ads out of the paper and try to sell it.

I have owned a newspaper and know better. I have worked as a managing editor of a daily newspaper property for another owner. He thought the same thing I did; this is why he did not pay me a $1 million a year to be his managing editor. Some of the ad salesmen made more than I did.

And? What’s the point? Well, think about it. How are an online application and an online testing process going to reveal anything about a person’s people skills in the hiring process?

At least with a hard copy resume and cover letter you can use the cover letter to demonstrate your people skills. Ergo, high level corporate executives are not going to let human resources (HR) limit them to online processes only.

Online Hiring Threatens to Do Away With Traditional Hard Copy Resumes – Is It Really True? (Part 1 of a 4-Part Series)

Copyright © 2007 Ed Bagley

The presentation of this story in my Wednesday daily newspaper is dramatic.

A smaller headline in color above the main headline says “Digital Job Searches Gain Ground”.

The main headline says “Straight to the Waste Basket” and shows a picture up top of a resume folded like a paper airplane headed presumably for a wastebasket (if you are wondering, wastebasket is one word, not two).

Is it really true? Well, I guess that depends on who you are talking to and what advice you choose to believe.

The story—and I use the word story rather than article because I believe most of the story is make believe—makes some observations and assumptions that are without substance in fact.

“Instead of reading your resume,” says Daine Stafford of The Kansas City Star, “an employer might ask you to fill out an online form or take an online test that measures how well you fit the job, based on responses from successful workers.”

That is an observation and at least the first part of it is correct, that more and more employers are asking for an email version of a resume rather than the traditional hard copy (printed) version we have used in recent decades.

Stafford says “Google, for example, uses a screening program to measure applicants’ attitudes, behaviors, personality and biographical details. Answers are scrunched in a formula that creates a score, indicating how well the candidate is likely to fare on the job.”

Fair enough, Google probably does so if Stafford says so.

I have often wondered what a screening question like “Which would you rather be: 1) a monkey, 2) a bear, 3) a tiger, or 4) a kangaroo?” actually tells human resources about a person’s personality that they could not better find out by interviewing them.

If you get the impression that interviewers are personnel types who are lazy in the hiring process, you might be right. Anything to get them to the point where they have nothing to do but push paper around, and look important and arrogant in the process (like I have mine, screw you).

Stafford continues: “It’s all electronic,” said Michael Doyle, a 60-year-old job seeker from Prairie Village, Kan. (sic), who recently landed a job through personal contacts. In nine months, Doyle said, he’s spoken to exactly two interviewers as a result of online postings.”

My guess is that Doyle may have submitted an email version of his resume to dozens, if not hundreds, of online destinations.

I could have told Doyle that probably 60% of all hiring is contacts, knowing people in the workplace or knowing people who know people in the workplace. Yes, it helps to have qualifications, but it helps more to have qualifications and know someone who wants to help you.

Reading about Doyle’s experience might lead me to conclude that online posting is not the best method to proceed here given the results. No wonder hiring is so screwed up.

From this and another example, Stafford then draws the conclusion that the applicants “discovered that resumes have gone digital.”

She goes on to say “In some cases, resumes have disappeared from the hiring process completely. Some employers don’t even want them in digitized format. They prefer customized online forms, tailor-made to cull the applicant field.”

Again, anything to make it easier on personnel types, we certainly would not want to put them out for even a minute of their precious time.

From the input of experiences of two applicants this conclusion comes bursting forth as implied truth that a new paradigm has taken place in the America business of hiring.